Contact Us

Please read the below before sending a email as it may answer your question. 

During the Goodbye Sale customer care will be open for your questions. 
⁠
After 17 years Coco & Lola will be officially closing and saying goodbye. 

All sales are final
⁠⁠No exchanges or returns
If you have a Credit Voucher or gift card please use it before our sale ends. 

Sale will run until stock lasts.

We cannot give refunds for credit vouchers or gift vouchers or remaining balances. 

All orders will be sent as orders are placed. 

Use your tracking provided to check your orders status with Australia Post. Or if International USPS, Royal mail ( or your countries local postal service provider)  

Once a order is placed you cannot cancel or modify a order. 

New stock and samples will continue to be uploaded over this time so there will be different pieces to purchase during the sale 

Customer Care is available Monday to Friday during business hours.

Please allow 2 to 3 business days for a response during business hours. Our team will get back to you as soon as possible.

Please email shop@cocoandlola.com.au