OCTOBER SALE 2024 | FAQ

 

What is a Sale Item? 

A Sale item is any item that has been purchased with the 25% off discount. This discount is automatically applied during the check out process when shopping online.

There are some Exclusions from The Coco & Lola 20% Off Sale event where the discount will not apply. To view our full exclusions list CLICK HERE. 

Full priced items with the 20% off purchased Online during The Coco & Lola 20% Off Sale offer can only be returned for a Store Credit. 

 

 

What is a Final Sale Item? 

A Final Sale Item is any item that is further reduced with an additional discount. This additional 20% off discount is applied automatically during the checkout process. 

There are some Exclusions from The Coco & Lola 20% Off Sale where the discount will not apply. To view our full exclusions list CLICK HERE

Sale Items purchased during the The Coco & Lola 20% Off Sale with the further 20% off promotion can not be returned unless deemed faulty by Coco & Lola.

 

 

Can I return an item I purchased on sale? 

Full priced items with the 20% off purchased Online during The Coco & Lola 20% Off Sale offer can only be returned for a Store Credit. 

Sale Items (marked Final Sale) purchased during the The Coco & Lola 20% Off Sale with the further 20% off promotion can not be returned unless deemed faulty by Coco & Lola.

 

 

Do I need a discount code to shop The Coco & Lola End of Season Sale 2024? 

We have made shopping our sale easy and simple. The 20% off discount will be automatically applied at checkout. 

There are some Exclusions from The Coco & Lola 20% Off Sale event where the discount will not apply. To view our full exclusions list CLICK HERE.

 

How long will it take to receive my item purchased during The Coco & Lola 20% Off Sale? 

All orders purchased during The Coco & Lola 20% Off Sale may take up to 3-5 business days (excluding weekends) to be dispatched. You’ll receive an email with the tracking details upon fulfilment of your order. Rest assured our online team is working hard to have this delivered. 

Orders purchased during The Coco & Lola 20% Off Sale will begin dispatching from Tuesday 15th of October 2024. 

 

 

Can I cancel my order?

Orders purchased via our Online Store and during The Coco & Lola 20% Off Sale are unable to be canceled. Please review your order closely before checking out to ensure you have selected the correct items. 

 

Will I have to pay for Duties and Taxes? 

Payment for all customer clearance and taxes are the responsibility of the customer. Coco & Lola take no responsibility for any additional changes incurred for orders internationally. 

For further information, we recommend contacting your local customs office.

 

 

 What happens if I have only received a portion of my order? 

This means your order has been wrapped with love from multiple Coco & Lola Boutiques and means more goodies to open. You would have been sent 2 or more tracking numbers to keep an eye on your remaining pieces. 

There may be a slight delay in shipping timeframes due to the different locations your order has been dispatched from. 

 

 

Can I purchase and order for Click & Collect during The Coco & Lola 20% Off Sale

Yes you can! 

We are excited to be able to offer our Click and Collect service during The Coco & Lola End of Season Sale 2024. Due to the overwhelming response to our sale event, there is a slight delay on when Click and Collect orders will be ready at your selected boutique.

 

Can I purchase and order with Uber Same Day Delivery during The Coco & Lola 20% Off Sale?

Yes you can! 

We are excited to be able to offer our Uber service during The Coco & Lola 20% Off Sale. Enjoy Same Day Delivery with Uber within a 15km radius from our Boutiques and Head Office. Your order will be delivered within 2-4 hours

 

Can I shop The Coco & Lola 20% Off Sale?

Yes you can! Our Nedlands, Double Bay and Manly boutiques are open during The Coco & Lola End of Season Sale 2024.